FAQ

Product Questions

Is the Minus A Flat Bra a binder?

While the Flat Bra does help create a flatter appearance, it’s not a binder.

It’s made from a single layer of natural latex with no padding or cups, designed to provide both comfort and flattening.

As a cup-free sports bra, it’s a breathable, pressure-free alternative to traditional binders—perfect for all-day wear.

Can I wear the Minus A Flat Bra for sports?

Yes! The Flat Bra is made with breathable, natural latex for all-day comfort.

With pressure-free straps and flexible support, it's perfect for workouts or 24/7 wear—no discomfort, just freedom.

Does the Minus A Flat Bra show nipple outlines?

Not at all. The natural latex we use has a memory-shaping quality—just give it two minutes after putting it on, and it will gently mold to your chest for a smooth, secure fit.

It’s designed to prevent visible nipple bumps while keeping you comfortable and confident all day.

「FIT BRA」無罩杯運動內衣會激凸嗎?

完全不會。

很多人以為「沒有罩杯=會激凸」,但實際上完全不會, 因為少了傳統罩杯襯墊,在結構設計上更注重防凸點的防護,因此很多人實際穿上後會發現:「比想像中更安全,也比一般薄杯更防凸點。」

Can I wear Minus A all day?

Absolutely. This is a "bra that breathes."

Made from biodegradable, natural latex, it’s free from toxins—unlike the synthetic foams found in many conventional bras.

It’s safe, breathable, and gentle on your skin, making it perfect for workouts or 24/7 wear with zero discomfort.

Will Minus A cause irritation or allergic reactions?

Skin issues like rashes, itchiness, or heat bumps often come from wearing non-breathable materials such as foam or synthetic padding. Some plastics used in conventional bras may even pose long-term health risks.

Minus A is made with cool-touch, quick-dry, antibacterial fabric and natural latex that’s non-toxic and completely safe for your body—even during workouts or 24-hour wear. Proudly made in Taiwan, we prioritize your comfort and health in every detail.

<meta charset="utf-8"><span style="white-space: pre-wrap;">How Do I Choose the Right Size?</span>

Start by measuring your underbust, then use your cup size to find the right fit from our Size Chart .

Need help? Message us on Instagram @minus_a.en for personalized sizing advice.

拉鍊卡住故障怎麼辦?

拉鍊使用小提醒:需先推到底卡榫處,再做下拉動作,正確使用才能保持拉鏈壽命。

拉鍊產品提供購買日起三個月內免費保固,保固期內如遇拉鍊故障問題,請至官方Line(LINE ID: @minusa)

Minus A 「抗菌四角褲」可以使用衛生棉嗎?

可以的,Minus A 「抗菌四角褲」可適用護墊、無翅膀衛生棉、棉條等衛生用品,經期也可以安心使用。

How do I wash it?

  • Maximum washing temperature: 30°C (86°F)
  • Do not iron, bleach, dry clean, or tumble dry
  • Hand wash recommended. If using a washing machine, be sure to place the bra in a laundry bag.
FAQ

Order Questions

What payment methods are available?

Credit Card: Secure online payment processed with SSL encryption to protect your personal information.

Apple Pay: Available for iPhone users only.

How can I check the status of my order?

Once your order is placed, a confirmation email will be sent to your inbox. To check your order status, simply open the email and click “View Your Order.”

If you have any questions, feel free to contact our customer service on Instagram (@minus_a.en)

<meta charset="utf-8"><span style="white-space: pre-wrap;">Can I Return or Exchange My Order?</span>

Yes. You can request a return or exchange within 7 days of receiving your order. Items must be unworn, unwashed, and in their original packaging with tags attached. We cannot accept returns for damaged items.

For hygiene reasons, underwear and socks are not eligible for return or exchange.

Return: FWe offer free return shipping. We’ll cover the cost of sending the item back.

Exchange: Customers are responsible for the return shipping cost, and we’ll cover the cost of sending out the replacement.

To start a return or exchange, please contact us on Instagram (@minus_a.en) and our team will assist you.

How is the 7-day return window calculated?

In accordance with consumer protection laws, Minus A offers a 7-day return window starting the day after your order is delivered and signed for.

If a building manager or third party accepts the package on your behalf, the 7-day period begins the day after the package is received by them. Please keep an eye on your delivery notifications to track the timeline accurately.

When is a return not accepted?

We are unable to accept returns or exchanges in the following cases:

  1. after the 7-day return window.
  2. hygiene and safety reasons, items like underwear and socks cannot be returned or exchanged.
  3. signs of use, has odors, or is stained or marked (e.g. with makeup).
  4. washed, altered, had tags removed, or is missing parts/accessories.
  5. were not returned with the item.

How do I know if my payment was successful?

Once your payment is completed, you’ll receive a confirmation email at the address you provided during checkout. Please check your inbox to verify your order.

If you have any questions, feel free to message us on Instagram @minus_a.en.

How will I know when my order has shipped?

Once your order has been shipped, a shipping confirmation email will be sent to the email address you provided at checkout.

If you have any questions, feel free to contact us on Instagram @minus_a.en.

What delivery methods are available?

We currently offer home delivery only.

How long will it take to receive my order?

After payment is confirmed, your order will be shipped the next business day. For international orders, delivery time may vary depending on air and sea freight schedules. We cannot guarantee delivery on a specific date or time.

  • If the order or recipient information is incomplete, our customer support team will contact you before shipment.
  • In the event of uncontrollable circumstances (e.g., typhoons or earthquakes), orders will be shipped within 2–3 business days after operations resume.
  • Shipping schedules during public holidays will follow the announcements on our website.

If you have any questions, feel free to reach out to us on Instagram @minus_a.en.

What should I do if I haven't received my order?

If your order hasn’t arrived as expected, please first check your order confirmation email and shipping notification for tracking details.

If you have any questions, feel free to reach out to us on Instagram @minus_a.en.